Where Everything Lives: Agency AI in Shopify vs the Advanced Dashboard
Quick answer
There are two ways to use Agency AI. The embedded app inside your Shopify admin handles day-to-day work: creating ads, reviewing recommendations, managing campaigns. The Advanced Dashboard, opened with the button at the top right, gives you a deeper cross-channel view.
Agency AI in Shopify (the embedded app)
Found in your Shopify admin under Apps → Agency AI.
Dashboard — Your home screen. At the top, Stats: Total Sales, Total Orders, Average Order Value, Ad Spend, ROAS, and MER, each with a trend line and a comparison to the previous period. Change the date range and the comparison period at the top. Below Stats, Ad Performance Recommendations, drawn from the last 7 days of account data.
Campaigns — Manage your Meta and Google campaigns, ad sets, and ads. This is also where you apply the changes Agency AI recommends for Meta.
Create Ad — Build new Meta and Google campaigns. See How to Create Ads in Agency AI and Creating a Google Performance Max Campaign.
Asset Library — Your saved creative assets, reusable across ads.
Brand — Your brand profile, built from the onboarding questionnaire. Everything Agency AI writes and designs comes from here. Keep it current.
Settings — Two tabs, Meta account and Google account. Connection status, token expiry, ad account, Facebook Page, Pixel, Instagram account, and Google Ads account selection.
About — App and version information.
The Advanced Dashboard
Click Advanced Dashboard at the top right of the embedded app. It opens a fuller cross-channel interface with dedicated pages for performance, recommendations, campaigns, creatives, and reports, in light or dark mode.
Use the embedded app for daily work. Use the Advanced Dashboard when you want to dig into the numbers.
Getting help
Every page in the embedded app has support@agencyai.app and a Knowledge Base link in the footer, plus the help beacon in the bottom right corner.
Coming later in 2026
An AI Account Manager that lets you handle account actions through conversation — launching campaigns, shifting budget, testing creative with the same approval model. It's on the roadmap for Q3 2026.